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[RM04] Release Notes for FW v 1.0.3.28

Released 3/2/26 - Updated 3/4/26

[New Features]

NFC reader now supports NTAG type NFC chips.

[Enhancements]

  • The QR code network sharing option in Android settings has been removed.

  • The built-in microphone now supports echo cancellation.

  • Updated with the latest Google security patch from December 2025.

[Fixed Issues]

  • Fixed a sound issue when using the following website: https://www.abcya.com/games/months_of_the_year.
  • Fixed an issue where changing the USB port lock setting was causing a restart.
  • Fixed an issue where entering the wrong Wi-Fi password once would cause continued failure even after entering the correct password.
  • Fixed an issue that would cause the microphone to be occasionally unavailable.
  • Fixed an issue that caused display latency when connecting a Chromebook via USB-C.
  • Fixed an issue preventing Wi-Fi security certificate installation via USB drive.
  • Fixed an issue where you could not control your device with touchback while displaying it in Multi-window.
  • Fixed an issue during the Out-of-Box Experience (OOBE) where the settings menu could be opened with a dragging gesture.
  • Fixed an issue where the RM04 built-in microphone was not recognized by the OPS after upgrading from Android 13 to Android 14.
  • Fixed an issue that prevented a power-on schedule pushed through DMS automation from being applied.
  • Fixed an issue with AirPlay where iPads and iPhones would not appear in the board’s device list when using the board’s Wi-Fi hotspot.
  • Fixed an issue where EZWrite 6 would be partially hidden when using Multi-window and changing the split layout ratio from half to two-thirds.
  • Fixed an issue where the board shutdown message was displayed in Japanese instead of English.
  • Fixed an issue where the board would enter sleep mode when switching AMS accounts while Standby after startup was enabled in BenQ Board Settings → Advanced → Startup Settings.
  • Fixed an issue that would cause a lag when entering the About menu in BenQ Board settings → Advanced.
  • Fixed an issue where the board could get stuck during the boot animation after being upgraded from Android 13 to Android 14.

[Updated Apps]

  •  AMS Files 3.0.7.0

  • AMS Office 1.0.12.0

  • EZWrite 6 1.7.4.0

  • EZTools 1.4.2.0

  • EZMath 1.2.2.0

  • BenQ App Store 3.0.13.0

  • Broadcast Player 2.5.11.0

  • DMS Client 3.4.5.0

  • BenQ System Update 2.3.15.0

  • EaseSettings 1.0.19.0

  • BenQ Control 1.0.2.0

 

[Update Instructions]

This update requires manual installation through DMS or on the BenQ Board.

Updating the firmware from DMS

⚠️ Warning

The firmware update restarts the devices automatically. Make sure to update the firmware during off hours.

  1. Go to https://dms.benq.com.
  2. Log in with your admin credentials.
  3. From the main menu, click Firmware. The list of available device models appears.
  4. Locate your BenQ Board model, and then click Update. The update summary appears.
  5. Review the update details, and then click Update.

    Tip: You can also click Schedule to schedule the update at a later time.

    Updating the firmware from the BenQ Board

    ⚠️ Warning

      • The firmware update requires a system restart. Make sure to save all important data before proceeding.
      • The update process may take a few minutes to complete. Ensure that there are no interruptions. Do not power off the device or disconnect from the internet to prevent permanent damage to the display.
    1. Open the Settings menu.
    2. Tap Advanced → System update.
    3. Tap Update system.

    The system downloads and updates the firmware and then reboots automatically.