[RP03] Release Notes for FW v1.0.0.30

Release date 8/29/24

[New Features]

Pixel shift

When this setting is enabled, the display dynamically shifts the pixels on screen to prevent burn in when displaying static images. This setting is located in Settings → Device → Advanced Settings.

[Fixed Issues]

  • Fixed a Chromium issue that caused it to crash when users played YouTube videos for a long time.

[Security Updates]

Applied the 2024-02-05 Android security patch.

[Updated Apps]

The listed apps are now updated to the following versions:

  • Account Settings 1.1.4.4
  • AMS Files 2.1.4.1
  • AMS Office 1.0.6.0
  • BenQ Launcher 1.1.8.2
  • DMS Client 3.1.8.0
  • EZTools 1.1.11.1
  • EZWrite 6 1.3.15.1
  • QChromium 126.0.6478.110
  • QChromium Service 1.0.1.0
  • Sidebar 1.1.3.2
  • TeamViewer QuickSupport 15.54.476

[Update Instructions]

This update requires manual installation through DMS or on the BenQ Board.

Updating the firmware from DMS

⚠️ Warning

The firmware update restarts the devices automatically. Make sure to update the firmware during off hours.

  1. Go to https://dms.benq.com.
  2. Log in with your admin credentials.
  3. From the main menu, click Firmware. The list of available device models appears.
  4. Locate your BenQ Board model, and then click Update. The update summary appears.
  5. Review the update details, and then click Update.

    Tip: You can also click Schedule to schedule the update at a later time.

    Updating the firmware from the BenQ Board

    ⚠️ Warning

    • The firmware update requires a system restart. Make sure to save all important data before proceeding.
    • The update process may take a few minutes to complete. Ensure that there are no interruptions. Do not power off the device or disconnect from the internet to prevent permanent damage to the display.
    1. Open the Settings menu.
    2. Tap SystemAboutSystem update.
    3. Tap Update. The system downloads and updates the firmware and then restarts automatically.