Released 4/9/2025 - Updated 3/31/2025
For Models: RE6504, RE7504, RE8604
[New Features]
Mic-in volume adjustment
Users can now customize the mic-in volume in the BenQ Board Settings menu under Advanced → Accessories → Mic-in volume.
One-tap power saving
Users can now quickly enable power saving with Eco mode in the BenQ Board Settings menu under Display → Energy saving.
Ukrainian-language translation
The Ukrainian language is now available as a translation option on the BenQ Board.
Customizable boot-up animation
Users can now customize the board’s boot-up animation in the BenQ Board Settings menu under Advanced → Boot logo and animation.
Customizable front-panel Settings button
Users can now choose to set the board’s front-panel Settings button functionality to Freeze screen and Blank screen only in addition to Settings. They can customize it in the BenQ Board Settings menu under Display → Advanced settings → Front panel Settings button.
[Enhancements]
- Updated out-of-box experience (OOBE) End-User License Agreement (EULA) strings.
- Improved the board’s compatibility with connected cameras.
- Improved the BenQ Board Settings menu webcam display status.
- Improved Multi-window mode touch performance for slot-in PCs and EZWrite when used in conjunction with a slot-in PC.
- Improved syncing of the device name with DMS web.
- Improved the stability of InstaShare 2 screen sharing to the board.
- Enhanced the board’s Wi-Fi stability.
- Enhanced DMS automation for improved Wi-Fi performance.
[Fixed Issues]
- Fixed a Wi-Fi hotspot issue that caused InstaShare 2 to display an incorrect pairing code.
- Fixed an issue that caused non-NFC-enabled models to display an NFC login option.
- Fixed an issue that caused the child lock icon to be displayed during Authentication mode.
- Fixed an issue that caused the BBC Bitesize web game to launch incorrectly at the following URL: https://www.bbc.co.uk/bitesize.
- Fixed an issue that prevented users from switching to recent sources when using the Sidebar.
- Fixed an issue that caused the Wi-Fi hotspot to become disabled after a reboot.
- Fixed an issue that caused audio output to function incorrectly when playing videos on Disney Plus.
[Apps Updated]
- Account Settings to 2.1.10.0
- Launcher to 1.2.8.0
- IFPSidebar to 1.1.5.0
- IFPWidget to 1.1.1.3
- QOTA tools to 2.3.1.13
- EZWrite 6 to 1.4.6.0
- EZTools to 1.2.6.0
- AMS Files to 2.2.l.1
- AMS Office to 1.0.6.0
- BroadcastSetting to 2.4.22.0
- DMS Client to 3.2.11.0
- InstaShare 2 to 1.7.0.0
[Update Instructions]
This update requires manual installation through DMS or on the BenQ Board.
Updating the firmware from DMS
⚠️ Warning
The firmware update restarts the devices automatically. Make sure to update the firmware during off hours.
- Go to https://dms.benq.com.
- Log in with your admin credentials.
- From the main menu, click Firmware. The list of available device models appears.
- Locate your BenQ Board model, and then click Update. The update summary appears.
- Review the update details, and then click Update.
Tip: You can also click Schedule to schedule the update at a later time.
Updating the firmware from the BenQ Board
⚠️ Warning
- The firmware update requires a system restart. Make sure to save all important data before proceeding.
- The update process may take a few minutes to complete. Ensure that there are no interruptions. Do not power off the device or disconnect from the internet to prevent permanent damage to the display.
- Open the Settings menu.
- Tap System → About → System update.
- Tap Update. The system downloads and updates the firmware and then restarts automatically.