System Updates
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      [RE04] Release Notes for FW v1.0.2.30

      Released 8/19/25 - Updated 8/5/25

      [New Features]

      Android upgrade

      The operating system was upgraded from Android 13 to Android 14.

      USB Lock

      A new USB port lock switch option has been added in the hidden Admin menu that allows administrators to enable or disable USB port access for input devices such as mice, keyboards, and controllers, as well as mass storage devices such as USB drives.

      [Enhancements]

      • Optimized system performance and behavior while in Corp Mode.

      [Fixed Issues]

      • Fixed an issue where accessing Settings → Security → Google Play system update caused the panel to reboot and revert to the previous system version.
      • Fixed an issue where tapping the divider in split screen mode sometimes failed to swap the screens, and tapping and holding didn’t allow the divider to be repositioned.
      • Fixed an issue where hosting a meeting with a DVY32 camera connected to the front USB-A port could cause Google Meet to crash.
      • Refined the behavior of keypad buttons under different lock modes:
        • When Corp Mode is enabled, all keypad buttons are locked except the power button.
        • When Keypad Lock is enabled, all keypad buttons are locked.
        • When both modes are enabled, Keypad Lock takes precedence over Corp Mode.
      • Fixed an issue where the BenQ Board would fail to connect to access points using a hidden SSID configured on a DFS channel.

      [Updated Apps]

      The listed apps are now updated to the following versions:

      • Account Settings 2.1.22.0
      • Launcher 1.5.2.0
      • IFPSidebar 1.1.13.0
      • IFPWidget 1.2.0.0
      • BenQ System Updates 2.3.11.0
      • EZWrite 1.5.7.0
      • EZTools 1.2.8.0
      • AMS Files 2.3.1.0
      • AMS Office 1.0.8.0
      • BroadcastSetting 2.4.20.0
      • Monitorservice 1.11.7.0
      • DMS Client 3.3.7.0
      • Easy Settings 1.0.8.0
      • BenQ App Store 2.0.14.1
      • Notification 2.2.8.0
      • InstaShare 2 1.7.17.0
      • Teamviewer Add-On 15.58.9099

      [Update Instructions]

      This update requires manual installation through DMS or on the BenQ Board.

      Updating the firmware from DMS

      ⚠️ Warning

      The firmware update restarts the devices automatically. Make sure to update the firmware during off hours.

      1. Go to https://dms.benq.com.
      2. Log in with your admin credentials.
      3. From the main menu, click Firmware. The list of available device models appears.
      4. Locate your BenQ Board model, and then click Update. The update summary appears.
      5. Review the update details, and then click Update.

        Tip: You can also click Schedule to schedule the update at a later time.

        Updating the firmware from the BenQ Board

        ⚠️ Warning

        • The firmware update requires a system restart. Make sure to save all important data before proceeding.
        • The update process may take a few minutes to complete. Ensure that there are no interruptions. Do not power off the device or disconnect from the internet to prevent permanent damage to the display.
        1. Open the Settings menu.
        2. Tap System → About → System update.
        3. Tap Update. The system downloads and updates the firmware and then restarts automatically.