Google Apps and Chrome aren't working/syncing on my BenQ Board

For EDLA certified BenQ Boards (RM04/RP04 & up).

Supported Google workspace editions for this feature: Frontline Starter and Frontline Standard; Business Starter, Business Standard, and Business Plus; Enterprise Standard and Enterprise Plus; Education Fundamentals, Education Standard, Teaching and Learning Upgrade, Education Plus, and Endpoint Education Upgrade; Essentials, Enterprise Essentials, and Enterprise Essentials Plus; G Suite Basic and G Suite Business; Cloud Identity Free and Cloud Identity Premium.

[Enabling Mobile Management for Android Devices]

1. Navigate to the Universal tab for your devices

2. Expand the General tab to modify the mobile management settings. Note that these settings don't have to be applied globally, but can be set to specific OUs.

3. Under Mobile Management, if you don't want to apply this policy to all devices, we can choose Custom and just select Android devices (BenQ Boards are running Android OS) and click Save. If you're using a nested OU, click Override, otherwise you will inherit the parent settings. Set Android Management to Basic.

4. Disable Password requirements if your Google Workspace users don't want to use/set up a lock screen for their accounts. Set this to Off.


You're Google workspace users should now be able to sync their Google accounts with their BenQ Boards. If you're still having issues, please contact BenQ Support at tse.bqa@benq.com.