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FAQs
Technical Suggestions, EZWrite, InstaShare
Technical Suggestions
- How do I enable Authentication Mode on my BenQ Boards?
- What is the suggested file size for using with X-Sign Broadcast?
- Do I need to delete files manually after pushing content to X-Sign Broadcast?
- Why doesn't sound play from the BenQ Board speaker when connected to USB microphone
- What does 'Important message' mean in X-Sign Broadcast?
- How do I clean BenQ Board without damaging it?
- How to use Gmail with the built-in browser?
- Why does RP02 will enter power save mode after using the HDMI signal for 30 minutes?
- [DMS] What DMS 3.0 features are supported by my BenQ Board?
- [DMS] How can I disable apps on multiple boards via DMS Policies?
- How do I disable Randomized MAC Address on my BenQ Boards
- [DMS] How can I manage what applications can run on my BenQ Board?
- How do I remove Guest mode from my BenQ Board
- [ITS] How do I make a user a Substitute Administrator
- [FAQ] I'm unable to sign into BenQ Portal via SSO
- [ITS] How to Resend Verification E-mail
- [FAQ] Google Slides in EZWrite giving "Google Login Failed" error message.
- [FAQ] How do I enable Mic/Camera Permissions in the Browser?
EZWrite
- [EZWrite 6] How can I use Google Translate on my BenQ Board?
- How to have my whiteboards not Autosave in EZWrite 6?
- [FAQ] I'm getting permission denied when trying to use Screen Record in Floating Tools/EZWrite6?
- Can EZWrite import PowerPoint files from Google drive?
- Can EZWrite record all the video, audio and the annotations when using EZWrite recording?
- How to join EZWrite cloud whiteboard without scanning the QR code
InstaShare
- What are the recommended specifications for personal devices for InstaShare 2
- Why does Instashare switch from split screen to full screen when playing Youtube videos?
- Why do I get a black screen when casting with InstaShare 2?
- Does InstaShare 2 support Miracast?
- InstaShare requires a 6 digit code, but MacOS asks for 4. What do I do?
- What are the main differences between InstaShare 1 and InstaShare 2?
InstaShare button
Google Slides
Google Apps
- Google Apps and Chrome aren't working/syncing on my BenQ Board
- Applications keep rotating on my BenQ Board
- How to set Google Drive in my Chrome browser to open files within the Browser.
- How to set your default keyboard to GBoard (Google Keyboard) on your BenQ Board
- [RM04/RP04] What apps come preloaded on my EDLA certified BenQ Board?
- How do I enable screen lock for my user on my BenQBoard?
- When accessing my Google Drive through AMS Files, I get an Error: Browser Operation Failed